Customer Testimonials

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Google Oct 3, 2023

Kacie is amazing awesome. Essence is amazing. Adam is the Man!

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Google Sep 29, 2023

Have best Corvette Tech (wes) of the 3 Chevrolet Dealerships

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Google Sep 28, 2023

service was as planned in the door per reservation and out the door as indicated. All explained clearly.

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Google Sep 26, 2023

JD and Ron were great!

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Google Sep 25, 2023

We bought a car today! Pollock, Julie and Essence were great help, thanks for everything

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Google Sep 25, 2023

Mariah, Essence, and Julie were awesome and incredibly helpful. Highly recommended!

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Google Sep 24, 2023

Southern Buick GMC has a great management and sales team. They did everything and continue do so, to meet our needs. I mentioned to the team, it's not always about the product...it's the customer service that keeps my wife and I as loyal customers and they did an awesome job!!!

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Google Sep 22, 2023

Great experience. Thanks to Reggie, Julie, and Courtney, the process was as easy and quick as possible!!

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Google Sep 22, 2023

Deshawn was a friendly patient salesperson and listened to and answered all my questions Wes was very pleasant and handled all the paperwork very quickly and was also pleasant The sales manger Brian was exceptionally pleasant

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Google Sep 17, 2023

Awesome customer service & quality of work...

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Google Sep 16, 2023

Phenomenal service . John, Bryan and JD are absolutely wonderful. Quick process. Made sure they explained everything in great detail. Great deals . Would highly recommend anyone come here. Will be back in the future. Thank you

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Google Sep 11, 2023

Kristop Pollock was top notch. As soon as we met he took me serious and he understood what I was looking for. He found the truck that I really wanted without even telling him. Very professional group as a whole.When I get ready for another vehicle Southern will be my first choice.

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Google Sep 11, 2023

Winston was very friendly and super knowledgeable about his cars. sold me a new 2024 GMC terrain. We love it!

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Google Sep 9, 2023

My experience at Southern Greenbriar was amazing! I couldn’t have asked for a better 1st time buying experience. The environment and staff was very welcoming and our Salesman Kris, was exceptional!

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Google Sep 5, 2023

Great experience. Julie, Ron, Richard, &JD did a great job

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Google Sep 3, 2023

Tom is the only person I come talk to about any problems with my car great customer service aLao communication is great he help me understand everything and he know how to keep his loyal customers thank u for always being here.

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Google Sep 3, 2023

Tom’s the best he’s really cool

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Google Sep 2, 2023

Ron and JD were fantastic to work with!

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Google Sep 1, 2023

JD was so helpful. He made my experience so wonderful. I highly recommend him.

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Google Sep 1, 2023

I worked with JD, and had the most professional interaction I have experienced in purchasing a vehicle. He was accommodating and informative every step of the way. I will be purchasing all of my future vehicles from Southern because of him.

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Google Sep 1, 2023

Jeremy Breedon has been helpful as I’ve debated replacing my 2015 Honda Accord. He’s easy to talk with, has an incredible recall about various autos, and his questions encouraged me to consider all my options. There was never any pressure, either. He’s a good guy to talk to.

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Google Aug 31, 2023

Highly recommend working with JD , he is an excellent assistant in getting the job done .

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Google Aug 31, 2023

Recently bought a Kia Sorrento from Jeremy Breeden. Had a great experience and left very happy with our purchase. Thank you!

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Google Aug 31, 2023

JD was excellent and I highly recommended working with him and the staff at Southern Buick GMC Greenbrier!

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Google Aug 31, 2023

I had a great experience looking for a new car here, and JD was the best helping me out! Very hospitable, and super helpful.

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Google Aug 31, 2023

JD was amazing

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Google Aug 31, 2023

We worked with JD, he was so knowledgeable and easy to talk with. 10/10 would work with him again

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Google Aug 31, 2023

JD has the best attitude and presence with customers here at southern. If you get so lucky to have him back in the finance department at the end of your deal, you will leave happy! His positive energy is infectious!

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Google Aug 30, 2023

The service was excellent

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Google Aug 27, 2023

Busy place. Service Desk was very good and we got in and out.

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Google Aug 27, 2023

I bought my GMC in 2012 (11 years strong, go GM!) and have taken advantage of the included Southern Hospitality regularly since then. I am leaving this review for the service side. In my opinion, the service is what will keep a customer coming back to purchase again in the future. Word of mouth is the best and most economical way to market. After my recent experience with GMC's service, I simply had to make a point of leaving a review. Specifically for anyone who may be like me, a cautious consumer with serious trust issues when it comes to their ...

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Google Aug 26, 2023

Paulie, Cortnee, and JD were awesome to work with.

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Google Aug 24, 2023

Very effecient & pleasant staff.

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Google Aug 23, 2023

Awesome service

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Google Aug 22, 2023

Tyler Richard and Cortnee were amazing and made my purchase a lot less stressful I recommend them all

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Google Aug 21, 2023

The only thing I can suggest is no matter how busy you are to recognize the customer when they walk in - at least acknowledge we are there. the two service writers were super busy but they neve said anything like hey - good morning - be right with you - nothing

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Facebook Aug 20, 2023

Investment is going on low and many are recieving their profit on low also. Remember not everything that's going on can be posted. Motivate yourself and start earning massively with the best trade signal. Mrs Debra Gary is undoubtedly the best Forex and Crypto Trader I've ever seen She was a great help and support throughout the process of trading. Thank you Mrs Debra Gary for your time and dedication!!! Highly recommended. you can reach out to her Email: [email protected] WhatsApp+12522852775

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Google Aug 17, 2023

My service tech was at lunch when my vehicle was completed. So the other guy took his good old time getting me out of there. Never explained what was done. And made no recommendations. Didn't even say thank you

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Google Aug 13, 2023

Josh & JD ARE THE BEST !!! Thanks so much for my new car great customer service

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Google Aug 12, 2023

Reggie and JD were amazing. Very informative from start to finish. I would highly recommend them to anyone who is in the market for a new vehicle.

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Google Aug 12, 2023

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Google Aug 8, 2023

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Google Aug 4, 2023

Best experience ever highly recommend to anybody looking for a new vehicle

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Google Aug 4, 2023

Everyone was extremely helpful. Our overall experience was amazing.

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Google Aug 3, 2023

Everyone from Ron to Wes worked with me every step of the way

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Google Jul 19, 2023

I am a princess right now, as i finalize my paperwork with Richard. I have been treated amazing at this dealership and am so happy we came here to purchase my new Highlander! Essence is gonna be my new bff, she explained everything perfectly and Pauly was great as soon as we came in, in helping us get the most for our trade-in. Definitely come see these folks at Southern Kia. They are great!

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Google Jul 16, 2023

Thanks to Jim Coggsdale and Kacie Folsom

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Google Jul 12, 2023

This is my third vehicle I have purchased here, as always outstanding customer service care from the salesman, to manager, to finance, warranty…you name it! It’s always a pleasure coming here! Great job Naz and Brian 😊

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Google Jul 9, 2023

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Google Jul 8, 2023

Brandon helped find me a better deal with my loan and Kacie explained everything in the extra plans.

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Google Jul 7, 2023

First off, let me start by saying nobody wants to spend the day signing papers but when I was working with Kacie Folsom and Tyrone Houston all of my cares and worries went out the window and they made me feel right at home. This is exactly why I chose to purchase my 2nd vehicle from them and will continue to purchase all of my vehicles from Southern! Thank you so much for all of your hard work and that Southern hospitality!!! Marc A.

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Google Jul 4, 2023

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Google Jul 2, 2023

Carl Wesley and Jonathan were wonderful people to work with. Would come back for future business 100%

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Google Jul 1, 2023

Josh, Kacie and Courtnee were very easy to deal with.

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Google Jun 30, 2023

Got my vehicle back on the road in no time. Very professional

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Google Jun 29, 2023

Reggie and Brian were easy to deal with. They helped me stay within a price range I was comfortable with. I did not feel pressured to buy anything. Definitely recommend!

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Google Jun 28, 2023

Great experience, Fantastic & Speedy Service, such a friendly environment & so helpful woth everything. Tom Flemming Saved the day & made my experience perfect. I appreciate everyone involved with my Service.

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Google Jun 26, 2023

I recently went to this dealership and had josh help us. I usually never take the time to write a review, but he was the BEST car salesman I’ve ever had help me. He not only was honest about everything , but took his time to explain what I needed to know. He exceeded every expectation I had. Thank you to josh!

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Google Jun 26, 2023

I have to say this was my best experience ever for a state inspection and oil change. The service was fantastic. On my arrival, floor and seat protection was placed prior to anyone entering my vehicle. Service writer was the best I've encountered. Cashier was the a breath of fresh air! The mechanics were great and fast. I scheduled an appointment and was out the door in 30 minutes.

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Google Jun 22, 2023

Reggie made sure i got the perfect truck and the best deal

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Google Jun 21, 2023

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Google Jun 20, 2023

Excellent support from Southern GMC as unexpected casualty to my new Sierra resulted in several weeks of repair. I greatly appreciated the level of support, it truly felt like family taking care of family.

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Google Jun 19, 2023

My advisor was nice and made I was taken care of quickly!

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Google Jun 19, 2023

Very friendly and professional. Quick service. Great place to go if you have a GMC or Buick.

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Google Jun 15, 2023

They got my car back to operating safely and I greatly appreciate it. Everyone I dealt with was extremely kind and helpful.

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Google Jun 11, 2023

Rob in finance was great

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Google Jun 4, 2023

Kacie, D and everyone made the experience enjoyable and smooth. I would highly recommend to anyone to come and buy from here.

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Google May 30, 2023

Bought my new Sierra Denali from Southern Greenbrier. They took great care of me, and I absolutely love my new truck. Thanks to Kacie Folsom. Also Ryan and Wes for the help.

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Google May 29, 2023

My car was done in a timely manner and I was in and out within an hour.

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Google May 28, 2023

We never expected to walk out the same day with a new vehicle. However, that's exactly what happened. Ron Fitzgerald was very good at listening to our requests and for getting the deal closed. Everyone at this dealership was courteous and professional. They really made this purchase easy on us and we highly recommend them for you next purchase.

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Google May 27, 2023

Josh,Wes, Kacie, and Ryan were all a fantastic help with assisting me in acquiring a new car. Thank you all! Great job, definitely recommend!

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Google May 22, 2023

Showed up with a truck that was not safe to drive, associate took the issue for action without me having an appointment and had my truck back problem fixed in less than a week.

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Google May 17, 2023

Was very good

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Google May 9, 2023

Reggie and Bryan we above and beyond to find me the car I wanted, in South Carolina! Everyone I encountered was kind and extremely helpful.

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Google May 8, 2023

My oil change was fast and professional.

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Google May 7, 2023

They handled every concern I had without hesitation!

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Google May 6, 2023

Very nice and understanding

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Google May 3, 2023

I had an amazing experience with everyone we interacted with as we bought our truck. Reggie was our salesman and he was very knowledgeable and friendly. Stayed late to make sure everything was good.

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Google May 2, 2023

Becky Miele has been the only one to follow up. This started with sales rep then to the GM, both were useless at providing info and updates.

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Google Apr 26, 2023

Your staff is always friendly, professional and take time to make sure I understand what’s going on what’s needed. I always appreciate them.

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Google Apr 24, 2023

agents were polite, efficient and very attentive. service was quick and well done

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Google Apr 21, 2023

We had a great experience with Jonathan from start to finish!

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Google Apr 20, 2023

Great experience

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Google Apr 17, 2023

My salesperson Adam Burtner was the best salesperson in any field that I have to deal with. He listened to my wants and needs, and showed me the correct vehicle without having to see multiple choices and wasting my time. He did not pressure me or force to me to get something I did not want. His military experience also helped me to connect with him and my choices. I would go back to him every time. I will be sending him my family and friends in the future.

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Google Apr 14, 2023

Had to have my Yukon towed there and the service advisor, Billy, took great care of me!! Was kept up to date on the progress of work being done and he explained everything to me!! Billy restored my faith in dealership servicing!! I HIGHLY RECOMMEND Billy and Southern GMC!!!!

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Google Apr 13, 2023

I had my first oil change, and I came in expecting to be there for hours, even though I had an appointment. I was shocked that my car was finished in 30 min. The dealership exceeded my expectations.

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Google Apr 8, 2023

Ron Fitzgerald and W Slane were very thorough and did a great job. Thank you.

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Google Apr 7, 2023

Salesman Luke, Manager Jay Cunningham an your finance manager went over an beyond what I expected. Will definitely recommend you guys to everyone I know

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Google Apr 7, 2023

Wess and Reggie and Jerome are the best !! Thank you for everything ❤️

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Google Apr 6, 2023

Tom in service always takes care of us! He does a great Job getting all our Cars in and out. He does a great Job and great customer service.

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Google Apr 5, 2023

First I would like to apologize to Southern Buick GMC Greenbrier for my first review. It was totally a miscommunication on my part. The dealership called and explained some of the issues that I had from the past purchase and from this purchase. All things were cleared up and I now consider Southern Buick GMC Greenbrier to be a top notch dealership. Brian and Adam both were polite understanding and willing to work with in my needs. I would be willing to purchase another vehicle from Southern Buick GM Greenbrier and recommend my friends and family to purchase from them ...

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Google Apr 3, 2023

Great experience overall, Kacie was awesome!

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Google Mar 29, 2023

Service was completed in a timely manner and Billy reviewed with me the things I mentioned to him. Much appreciated his experience and thoughtfulness.

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Google Mar 27, 2023

Professional, reasonable, and timely. 10/10 recommend

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Google Mar 27, 2023

Very quick service. Service Representative Tommy Fleming was wonderful and professional. It was also nice nice to have someone provide some humor so early on a Saturday morning. This was my second visit for an oil change and tire rotation since purchasing our Truck and have had ZERO issues so far. Thanks!

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DealerRater Mar 14, 2022

I had my GMC Acadia serviced on Friday, March 11,2022 at Southern Buick GMC Greenbrier. Services included brake rotors and pads, free oil change/lube and wiper blades. Tom Fleming kept me informed of the progress on my vehicle and aided in getting it finished in a timely manner. I am very satisfied with all of the work performed. Tom and Maddie,the cashier, went over the bill to make certain I got the best discount based upon the coupons I presented, I might add that all of your personnel at the service desk and even the driver who brought my ...

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DealerRater Jul 25, 2021

I want to think my sales rep Reggie Myers for assisting me in the purchase of my 2021 Tahoe everything was very professional from our initial conversation to the final signatures on the contract with Tinia thank you again. I will definitely buy from Southern Buick in the future. I will highly recommended your dealership to all of my friends that are looking to purchase a vehicle.

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DealerRater May 10, 2021

The experience was awesome . Matthew was very polite & eager to get me to where I needed to be with my car purchase thank you .n

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DealerRater May 7, 2021

I want to thank Matthew and Pam for how they went ABOVE and BEYOND for me purchasing my 2021 Kia K5! 10/10 definitely recommend! Thank you to the BOTH of you for doing your job the CORRECT way!

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DealerRater Apr 5, 2021

At Southern auto group I usually bring some vehicles in for maintenance so the experience is always Great & smooth and for my first time buying a car it was awesome.

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