Customer Testimonials

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Google Jan 29, 2023

Pauly, Mikul and Essence were fantastic with helping with my purchase of my new 2023 Kia Sorento. I received excellent service from the moment I walked into the door. I would highly recommend to give them an opportunity to see if they can make you as happy as I am with my purchase.

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Google Jan 27, 2023

Ron and Bryan were very helpful in ordering our new GMC 3500 SLT.

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Google Jan 26, 2023

Salesman Chris Pandola was patient, knowledgeable and extremely helpful. He stuck with us while we changed our minds a few times and was able to deliver exactly what we wanted with minimal effort on our part. The team he works alongside made every step of the process painless and we will be recommending him to anyone we know in the market!

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Google Jan 25, 2023

This was my second service at Southern and on my first servicing I had received a bill for tire rotation, after I questioned the charge I was advised I should have told the service advisor this. On my last visit after the service advisor called the telephone number to the Rick Hendrick maintenance program he was advised my vehicle must be taken to a Rick Hendrick Dealership for my maintenance services in accordance with my maintenance contract. Your service advisor did a Fabulous Job in clearing up the issue I thought I had. LOL

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Google Jan 25, 2023

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Google Jan 25, 2023

Ron was super helpful, Allison was very fun and easy to talk to and Mike was speedy and helpful. Overall great experience!

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Google Jan 23, 2023

Adam and Mikul rocked! Thank you so much!

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Google Jan 22, 2023

Everything was great the staff was very helpful. Reggie Myers and Mikul Brown made the experience easy.

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Google Jan 22, 2023

Great team, easy purchase! Awesome sales and Finance! Mikul is amazing!

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Google Jan 21, 2023

Brandin was great, we'd buy from him again. He was very helpful and understanding of what we wanted and our budget. I appreciate his patience and efforts in helping us get a better deal on our truck!

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Google Jan 18, 2023

I bought my 2018 wrx sti this Sunday, car is amazing! Also Kacie was excited she went above and beyond for me. I came from Connecticut so I asked a lot of questions and she had an answer for every one of them. Great service and I have my dream car

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Google Jan 15, 2023

Mr. Winston Whitehurst is a top salesman, I purchased a new vehicle and the experience was awesome! Thank you I’m loving my new vehicle

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Google Jan 12, 2023

Trevor was great and kept me up to date regarding the progress of my maintenance repair.

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Google Jan 11, 2023

Was hugely helped out by Adam, Mikul, and Essence! Great experience!

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Google Jan 11, 2023

Very pleasant, and prompt. Especially Carl who met me when I pulled up. Left my coffee in car and he brought it to me. Extra special person. The lady at check in was most delightful in taking care of the checking in and quick service, in 30 minutes and out.

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Google Jan 7, 2023

Mike, the finance manager, was very helpful and friendly during the entire finance process and made sure we knew exactly what every step of the process was. Chris our sales consultant gave us space during the whole viewing/ driving/ talking about the car process and was not pushy at all- which is a breath of fresh air. Lastly, the GM, Brett, of the store went above and beyond to hit our monthly payment goals.

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Google Jan 7, 2023

Thank you Mikul and Cynthia for an amazing experience!

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Google Jan 7, 2023

Amazing team!

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Google Jan 5, 2023

tom was great he kept me informed on the status of my vehicle

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Google Jan 4, 2023

Excellent team and excellent products. Very friendly and helpful with everything.

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Google Jan 4, 2023

Always a great experience here getting my free oil changes for life for my Buick Encore that I purchased here.

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Google Dec 31, 2022

Reggie, Courtney and Mikul were absolutely STUNNING and fabulous! 10/10 would recommend and only ask for them 🙂

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Google Dec 31, 2022

Excellent customer service

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Google Dec 30, 2022

Great service, great vehicles! Will send everyone to Southern and tell them to see Ryan, essence, and Sean. A+++

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Google Dec 29, 2022

Our salesperson, Tyler, was super helpful and knowledgeable. If he didn’t know an answer, he would quickly find out. Wes in finance was very up front and articulate when explaining all our different options and actually helped beat our banks interest rate! I recommend Southern Kia for sure.

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Google Dec 28, 2022

Johnathon is an excellent salesman and Mike makes the finance and warranty process painless

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Google Dec 25, 2022

It was an easy trade-in process thanks to Kacie

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Google Dec 24, 2022

Wes was beyond helpful with our purchase. He was able to get us a great rate for financing and went above and beyond helping us.

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Google Dec 23, 2022

Very professional and fast service

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Google Dec 22, 2022

Wes was great he showed me the warranties I needed and helped find the best rates available!

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Google Dec 20, 2022

Tyler is totally awesome. Reggie was great helpingwith our sale as well Mike was very friendly and great to finalize the purchase of my new car.

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Google Dec 18, 2022

Every one here was great, from Nico, Thomas, John, Lauren and Mikul. Fastest paperwork. Thank for staying late to get my deal completed and accommodating my hours

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Google Dec 18, 2022

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Google Dec 18, 2022

Excellent service at southern, this is my first big purchase in life as I am 20 and I’m grateful that I chose southern. Specific people who made my visit out of this world are, Mikul Brown, Chris Pandola, Jayden Perkins, Jerome Cardello, Brett Loyd. I would recommend to my family and I would also be coming back when I make future purchases.

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Google Dec 17, 2022

Chris Pandola was an awesome sales rep, we had a great experience and Wes in finance made everything quick and painless. Bryan the manager was great to work with and answered all our questions. Essence did a great job explaining southern hospitality. Overall a great buying experience and we will be back!

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Google Dec 16, 2022

Always friendly fast service

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Google Dec 16, 2022

The staff was phenomenal which is impressive because I came in just to see where I was at and I still was able to walk out with a car

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Google Dec 13, 2022

OD. Mike, and Cortnee wete the best. Easy process. Were a great help. Came in late and they stayed after hours to get the deal done.

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Google Dec 13, 2022

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Google Dec 12, 2022

Tom was great in making sure of recall was addressed, even tho we only went in for a service and your rotation. The online booking system does not work as it created the appointment and sent us the confirmation but actually booked us the day before. Tom worked us in any way and within an hour our service appointment was completed!

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Google Dec 8, 2022

Andre and West over at Southern Gmc in Greenbrier took great care of me I recommend everyone to go shop with them.

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Google Dec 7, 2022

In and out for my oil and state inspection. Super professional

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Google Dec 7, 2022

All of the customer service people were great and all very willing to help. They made everything make sense

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Google Dec 6, 2022

Winston was patient while I compared the cars to find the right one I wanted. Adam got me taken care of once I was ready to move forward. Essence and mike were informative and were patient with my detailed questions.

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Google Dec 3, 2022

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Google Dec 3, 2022

Quick and done

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Google Dec 2, 2022

I purchased my truck from Southern Buick GMC in November of 2020. Had a great transaction from start to finish. I believe my salesman was Jessie? Anyways I have considered trading in for another vehicle at a different dealership. There were a few discrepancies on the carfax that never took place. Not really sure if there was some confusion with the VIN number or what but I contacted Becky in the service department and she quickly got all the documents I needed to file a claim with carfax. The problem has been resolved quickly thanks to Becky for gathering everything

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Google Nov 30, 2022

Always quick and professional

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Google Nov 26, 2022

Everyone from the Salesman Adam to the Finance Manager was very friendly, helpful, and made the entire experience a great one. Im very appreciative of that. I highly recommend this dealership.

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Google Nov 22, 2022

The service reps were amazing. They were happy, friendly, and explained everything up front. TOP NOTCH!!!

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Google Nov 20, 2022

Thank you O.D. and Mikul for getting my husband in his brand new Kia K5. Great customer service and best car buying experience!

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Google Nov 20, 2022

Haven’t bought a car in a decade, O.D. And Mikul really eased me through the process and finical aspect of it all. Great team at Kia Southern auto group.

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Google Nov 19, 2022

Had a very pleasant purchase experience when buying my most recent vehicle. They made sure it fit my requirements and payment needs. Mikul B made sure I got all the coverages I needed to feel secure with my purchase and Brian H did amazing with finding me a car I never heard of but fell in love with. 2nd time shopping here and would do so again.

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Google Nov 18, 2022

Thanks to Mike and Jd at Southern for the help and willingness to work with us on our 3rd car purchase from Southern. Will be back for next car.

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Google Nov 17, 2022

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Google Nov 15, 2022

Mikul and daundre were amazing, honest and straightforward. daundre went out of his way to get our truck from another dealership!! Positive experience all around!! The sales manager was wonderful as well!

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Google Nov 14, 2022

GMC service department is incredible and fast, much better than to Virginia Beach location.

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Google Nov 14, 2022

The customer service representatives and the parts representative were extremely helpful in meeting my needs and getting my vehicle taken care of. They were polite, professional, and pretty thorough in assessing my vehicle, recommending parts and services, and answering any questions that I had.

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Google Nov 11, 2022

I was on the road in the area (travelling from Canada), and I was struggling with a check engine light for the last 200 miles approx. I was unable to get an appointment in RK Chevrolet before 3 wks (even explaining my urgent situation) then I found Southern Buick GMC in Virginia Beach that gave me 3 days. Once on the premises I have been informed that the only tech that could fix a diesel vehicle was sick (Covid) and they could not work on my truck. After explaining my situation, they worked out a solution for me and sent me to their ...

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Google Nov 11, 2022

Wes slane and Reginald Meyers were amazing I got the best customer service ever. Please come join the family. Thanks guys I appreciate everything.

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Google Nov 10, 2022

Good experience. Salesperson and manager. No high pressure. Negotiated the value that I was happy with.

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Google Nov 10, 2022

Trevor greeted me and took care of everything. He called me when my vehicle was ready for pick up. When I arrived to pick it up, he had someone pull it up for me and he processed the paperwork quickly and efficiently. Best experience I have ever had at the dealership and it's all because of Trevor!

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Google Nov 8, 2022

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Google Nov 7, 2022

Was pleased to know that my waiting time was way less than I expected thank you so much to the service department

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Google Nov 6, 2022

Ron was very knowledgeable about the vehicles, Mikul was very professional and had a really cool office

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Google Nov 5, 2022

Mikul and Brian are amazing!! They literally made my day by helping me get a new suv!!!!

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Google Nov 4, 2022

Luke was awesome, Mike was quick and efficient! Thanks for everything

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Google Nov 1, 2022

Enjoyed the good conversation and excellent experience dealing with Winston the sales representative.

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Google Oct 25, 2022

Adam in sales and Jerome in finance made this the most painless experience I’ve ever had at a dealership. Great job fellas!!!

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Google Oct 25, 2022

Kris and mike helped me out ! Recommend!

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Google Oct 21, 2022

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Google Oct 21, 2022

Kris and Mike were very helpful to walk us through the process of documentation 👍. Thank you guys

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Google Oct 15, 2022

Brandin, Mikul, Nimmo, and Lauren were great. My car buying experience was a vibe!! 👍 Might have to come back for the complementary hot cocoa 👀

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Google Oct 15, 2022

OD was amazing answered all my questions was super helpful ! Michael was super informative of the financial process and broke it down in laymen’s terms.

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Google Oct 15, 2022

Mikul Brown and Jaden Perkins made my new buying car experience one of the best. I definitely recommend the two of them when coming here to buy.

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Google Oct 15, 2022

Jonathan and Michael were great! Great talks about anime and gundams. The mad libs were little strange. But all in all great service reliable pricing and a true effort to help the customer find their perfect vehicle.

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Google Oct 12, 2022

Great, friendly people made my experience as relaxing as possible.

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Google Oct 11, 2022

I had the best experience ever at this dealership Jonathon Duval went above and beyond as well as Ryan Shields Essence Simmons and Jerome Daniels. I will definitely be a return customer. I have never had such a pleasant experience buying a car and I absolutely LOVE my new GMC Terrain. If you need a car these are the guys to go see. Southern Rocks!!!!

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Google Oct 10, 2022

Greatest

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Google Oct 9, 2022

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Google Oct 7, 2022

Best service! Just all around quick and easy and to the point. Buying a vehicle has never been so easy and fun. Ask for Wes because he’s the best!

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Google Oct 5, 2022

Pauley and mikul we’re very helpful.

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Google Oct 1, 2022

Reggie was professional and treated us like family to make sure we made the right choice to benefit us

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Google Sep 29, 2022

Pablo the sales representative that assisted us was excellent and extremely helpful. Made buying the vehicle a good experiance

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Google Sep 29, 2022

I was done in timely prospective

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Google Sep 27, 2022

Excellent service!!! Thanks to Reggie, Mikul and Cortnee!!!

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Google Sep 25, 2022

We had an amazing dealing with the team at Southern Auto Group!! Derrick White found us the perfect car. Essence Simmons and Mikul Brown broke down the the process an made everything very smooth.

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Google Sep 25, 2022

Jaden, Lauren and Michael were a great team

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Google Sep 21, 2022

Working with Winston was a pleasure.

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Google Sep 20, 2022

Cynthia was Amazing! So sweet and incredibly helpful!

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Google Sep 20, 2022

Jd was awesome to help me out get the car I want, Lauren and Michael was very helpful as well!

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Google Sep 19, 2022

I came by to trade in my Elantra but wasn’t sure what I wanted. After some time talking with Chris we decided to look at the gmc canyons after the test drive I new it had to be mine. Chris made sure everything was done in a timely manner when I came back from the test drive me car had already been appraised so we could get started on the paperwork. I had to come back the next day to put the undercoat on. When I arrived that morning Chris was already waiting for me to help me check ...

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Google Sep 16, 2022

David, Wes, and Summer made this whole experience incredible. They stayed after hours while completing our purchase with grace and charming professionalism. I would highly recommend them!

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Google Sep 16, 2022

Excellent experience with multiple, very thorough staff to include Jeremy(JB), Essence, and Mikul. Thanks guys (and gal)!! Well done.

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Google Sep 15, 2022

Chris in sales, Wes in finance and Bryan sales manager we’re awesome to work with. No pressure situation and did everything they could for me. Made a complicated situation easy!!! I’ve dealt with a lot of dealerships and have purchased over 50 new vehicles in life between personal and buisness. These guys were great, highly recommend and will be in my list for future purchases indefinitely.

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Google Sep 13, 2022

Reginald and Mikul were AMAZING. Went in and had a great time, they were swift and made the whole experience fun. Shout out to them.

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Google Sep 12, 2022

Mikul and Kacie are top notch. We came in knowing exactly what we wanted and they met every expectation. Highly recommend them for your next vehicle purchase.

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Google Sep 12, 2022

10/10 very nice very friendly

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DealerRater Mar 14, 2022

I had my GMC Acadia serviced on Friday, March 11,2022 at Southern Buick GMC Greenbrier. Services included brake rotors and pads, free oil change/lube and wiper blades. Tom Fleming kept me informed of the progress on my vehicle and aided in getting it finished in a timely manner. I am very satisfied with all of the work performed. Tom and Maddie,the cashier, went over the bill to make certain I got the best discount based upon the coupons I presented, I might add that all of your personnel at the service desk and even the driver who brought my ...

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DealerRater Aug 15, 2021

Bad service. Sales rep scratched my passenger door no response to fix it after numerous attempts..they scheduled my triple protection appt at 9am and nobody could be found to give my keys to because they were all in a meeting, and in turn my tint couldn't be done that day. they scheduled my 1st maintenance appt on a Sunday at 659am when they're closed after I already drove 30 mins one way to be told they're closed. I am done driving 30+ minutes one way for things not to be done fully, or be given the runaround

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